General Terms & Conditions

For the sake of simplicity, only the masculine form is used in these General Terms and Conditions (hereinafter – GTC). The female form is included.

1. Terms and Conditions Validity

1.1. The GTC are applicable to every use of the website of Trinity K9, owner RVRI Gmbh (hereinafter – company), communication via e-mail, WhatsApp or other means, telephone calls, customer inquiries and/or provision of services.

1.2. By visiting or using the website or communicating with the company, the user or customer acknowledges that he has read the terms and conditions and accepts them as binding in their entirety.

2. Registration

2.1. Registrations are made either via the booking tool on the website, by telephone, WhatsApp or e-mail.

3. Opt Out

3.1. Appointments must be canceled in writing at least 24 hours before the relevant appointment, otherwise the costs will be charged in full or deducted from the subscription (package).

3.2. The company reserves the right to cancel the appointment at short notice due to extraordinary events such as illness or accident on the part of the company.

3.3. Packages, board & trains or private sessions paid in advance will not be refunded unless otherwise agreed with the company.

4. Rules of Conduct and General Conditions

4.1. The company undertakes to keep the dog in a manner appropriate to its species and behavior and to observe the Animal Welfare Act and its ancillary provisions.

4.2. All dogs must be vaccinated, microchipped, dewormed and fully healthy. If the dog is ill or shows behavioral problems, the owner is obliged to clearly report this to the course management in advance. This also applies if your bitch is in heat.

4.3. The dog owner assures that his dog is healthy, free from contagious diseases and has the following vaccinations.

4.4. The dog owner assures that the dog has received at least the following effective vaccinations: rabies, distemper, hepatitis, leptospirosis, parvovirus, kennel cough.

4.5. The dog owner also assures that the dog is regularly and effectively dewormed.

4.6. Participants are obliged to collect the excrements of their dog. Smoking and telephoning are prohibited during the lessons.

4.7. In the event of inappropriate behavior, the company reserves the right to exclude the person from the course without issuing a course confirmation and without refunding the costs. Out of consideration for unsafe dogs, there is no contact between leashed dogs without prior agreement. There is always enough (at least 4 m) distance to the other human-dog teams.

4.8. If you are more than 20 minutes late, you may not attend class or another event.

4.9. The company reserves the right to change the course location if necessary for operational reasons. Any claims as a result of the change in the location of the course are excluded.

4.10. The company reserves the right to cancel or postpone all courses and lessons if there are too few participants or exceptional events. Any claims as a result of the cancellation are excluded.

4.11. Should there be a fight or scuffle among the dogs, they will be separated and given veterinary care in the event of an injury. If the originator of the brawl or scuffle can be clearly identified, the owner bears all costs incurred as a result. Otherwise, each dog owner bears the veterinary costs for their own dog.

4.12. The company reserves the right to muzzle the dog if necessary.

4.13. The company is authorized to take other measures to maintain operations and without consulting the dog owner.

4.14. The dog owner is obliged to contribute to maintaining order in the company's operations.

5. Insurance and Disclaimer

5.1. Accident and liability insurance is the responsibility of the participants or dog owners.

5.2. During the training, the dog owners bear the responsibility and liability for themselves, their dog and any companions. The dogs must be insured according to the legal requirements according to liability. This is the responsibility of the dog owner.

5.3. In the event of theft, loss or damage to a participant's property during their stay at the event location, the company is only liable in the event of intent and gross negligence.

5.4. The company accepts no liability whatsoever for damage to property, personal injury and/or financial loss resulting from the use of the exercises shown, or for damage or injury caused by participating dogs. The participant is liable for the damage caused by him and his dog. Any companions are considered participants.

5.5. The company's liability for injuries that may result from the free play of the dogs is also excluded.

5.6. The company assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the company caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded. The company assumes no liability for direct or indirect references to websites.

5.7. The dog owner is liable i.a. for the following damage or for all resulting costs:

- damage to persons and objects caused by his dog, despite all the care and precautions taken by the company;

- In the case of illnesses of his dog or the necessary treatments;

- For injuries to his dog caused by his own behavior;

- If other dogs become infected through concealment or ignorance of an illness in their dog or ectoparasites introduced by it;

- In the case of a mating through a secret heat of the bitch.

5.8. If the dog being cared for causes damage or escapes despite the usual supervision, the dog owner is liable. Furthermore, the dog owner assumes liability for any damage or injury caused by the dog to people and/or animals.

5.9. Items belonging to the dog owner such as baskets, blankets, leashes, toys, etc. are deemed not to have been brought in. The company assumes no liability for damage to these items.

5.10. If, despite all care and precautions, a dog perishes, escapes and is no longer found or is stolen, the dog owner explicitly and completely waives compensation or a claim for damages.

5.11. If, contrary to the owner's statement, the bitch is provable, the company assumes no responsibility for any unplanned occupancy. The company does not pay for the costs and follow-up costs arising from the pregnancy of the bitch and the puppies that are born.

5.12. If the dog owner violates or disregards these General Terms and Conditions or the company's instructions, the company's liability is excluded.

6. Payment

6.1. No invoices will be issued unless specifically requested.

6.2. The price list is part of these GTC and can be found on the website www.trinityk9.ch.

6.3. Packages, board & trains or private sessions paid in advance will not be refunded unless otherwise agreed with the company.

7. Intellectual Property

7.1. For all film and photo recordings made during lessons, there is a right to use for further education and/or publication on the company's homepage and other social media. Participants who do not agree to this must notify the company in writing at the latest before the start of the course or service.

7.2. The dog owner agrees that the company may use photos of the dog without mentioning the name on promotional material, advertisements, social media.

7.3. All documents and documentation of the company are protected by copyright and are for personal use only. This also applies to the content and images on the website. Any reproduction or distribution is only permitted with the express written consent of the company.

8. Disclaimers

8.1. The content and links available on the Company's website are for informational purposes only. They do not establish a legal relationship between the website visitor and the company. Any liability for any damage resulting from the use of the website or from information available on it is excluded. In particular, no liability is assumed for the topicality, completeness and correctness of the content. Liability for links to third-party websites and the content of such websites is also excluded.

9. Healing of the Terms and Conditions

9.1. Any nullity of a GTC provision does not lead to the nullity of the remaining GTC provisions.

9.2. Deviations from the General Terms and Conditions only apply if they are agreed in writing.

10. Governing Law

10.1. Applicable law is exclusively Swiss law.

11. Jurisdiction

11.1. The place of jurisdiction depends on the location of the company.